Articles on: Sales

How to Upsell and make Customers even Happier…

Do you know what could really make a difference in a small business’s revenue? Upselling. Upselling is when businesses try to convince their customers to buy an upgraded version of a product or service. For example, let’s say you go into a restaurant and ask for water. When the waiter lets you know it’s happy […]

A Leader’s Guide: Diagnosing Negotiations Skills Deficiency in Sales

      This is a guest post from Mike Milich – founder of SwiftNegotia and the guy you want to know if you’re doing any serious (big dollar) negotiations.  Mike was generous enough to share the following post – and it’s a great way to quickly diagnose if there’s a lack of skills problem […]

Help them Trip over the Truth…?

It’s very difficult to convince someone else by ‘selling them’ on your great idea.  If you’ve ever been in that situation, you’ve probably noticed that the harder you try, the more resistant they are to your idea.  That’s because of a core psychological concept that we all have – it’s called the law of psychological […]

How the FBI Can Help You Sell More Effectively…

When it comes to closing a sale, what you ultimately want to hear is ‘yes’.  But the reality is that the road to getting to that ‘yes’ isn’t a straight line. In fact, if you focus your efforts and push for that ‘yes’ from the outset of your sales process, you’re not going to get […]

Is your sales team helping or hurting your business? Are you sure?

Without sales a business doesn’t survive. And right or wrong, the Sales division always seems to be where businesses look first when the numbers are not in line with projections. The reality is the reason for poor sales could be any number of issues from poor marketing, the actual product, manufacturing lead times, the economy, and […]

What do you look for in a great Sales Rep?

I talk to business owners pretty much every day and the one thing that I hear more than any other is how difficult it can be to find great sales reps. Sales is the heart (or at least the ignition) of the business and a good salesperson can have a huge impact on success…but where […]