Articles on: Negotiations

3 Ideas for Handling Conflict in a Positive Way

We all deal with conflict on a regular basis – whether that’s at work (challenging employee or coworker, difficult customer or vendor) or at home (spouse, kids, neighbors, that one parent on the soccer team you coach…). Conflict doesn’t have to mean a knock-down drag out brawl, often it’s just a difference of opinion, a […]

How am I supposed to do that?

The other day I was reminded of a great (and very simple) negotiating technique that can work in a lot of different scenarios. I (and the person who reminded me) had first seen this idea in the book ‘Never Split The Difference’ by Chris Voss. Voss had picked it up as part of his experience […]