Articles on: Culture

When’s the last time you thought about Trust?

There are a handful of things that can be a huge pivot point for any businesses prospects going forward. Get them right and things will likely be good. Get them wrong and you’re probably soon to be out of business. One of those things is trust…! I’ve recently had a really bad business experience and […]

Do You Deliver on Your Promise?

Just do what you say.  It seems like a simple request, but we all know in business and in life that is much easier to say than consistently do.  There’s a KC area business, Grandma’s Catering currently running a radio spot that speaks to this idea of delivery on your promise.  Their promise is “100 […]

Want a better team? Try ‘Magical Feedback’…

You might not know this, but companies that place in the top 100 Best Places to Work substantially outperform other companies – in productivity, stock price, retention… pretty much across the board.  Why is that?  Because typically those companies have a great team culture and that makes a huge difference. Old school thinking would tell […]

Business Reflections on Super Bowl LII

Another Super Bowl is history.  Whether you watched it for the football game, the commercials, the halftime show or all the above, the Super Bowl is arguably the most hyped annual event of the year.  Even though NFL viewership is down it is still estimated that well over 100 million people tuned in for the […]

How Do I Keep My Employees From Running Over Me?

There was a great question posted recently in a Facebook group that’s driven a lot of good discussion.  The gist of the question is how to handle employees who are basically running wild – without coming down on them with a lot of rules and oversight.  Here are some more details from the question: “…as […]

The Power of Patience

  If you attend a Kansas City Royals game, touring the Royals Hall of Fame is a must, especially if you’ve never been.  Besides seeing the two World Series trophies and all the cool memorabilia, be sure to check out the Royals Dugout Theater.   The theater plays an inspiring video that tells the story of […]