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What is the best B2C CRM for small businesses?

This week we’re branching out with a guest post from Daniela McVicker (you can see her information at the end of the post). Customer relations have come a long way since their inception. The Business2Consumer mentality has also shifted to a more UX-centric mentality instead of sheer delivery of the final product. Choosing the right […]

Does your planning have any strategy?

This is the time of year when a lot of businesses will carve out some time and do some strategic planning. But unfortunately many of those businesses will leave out the strategic part. When you think about strategy, you should be thinking about a cohesive response to an important challenge. Instead many businesses will throw […]

Do you have Fall Back strategies for your business?

Every business needs strategies in place to “fall back” on for the unexpected.  No company is 100% insulated from unexpected challenges that interrupt the normal operations of owning or managing a business…even yours. This past weekend was the annual “catch up on all the sleep you lost over the last year in one hour event” […]

Is it time to add an employee?

Almost every business model has a positive correlation of employee growth to revenue growth – that is, you typically need to hire more people in order to generate more money from your business. If it’s a good business model, that revenue growth more than covers the new employee expense. If it’s not… well it probably […]

Save it for a Rainy Day – The What, Why and How…

We usually associate the phrase “Save it for a Rainy Day” with putting aside something for a time of special needs or emergencies.  The “Dictionary of Clichés” dates the origin of the saying back to the year 1580.  So it’s been passed down through generations for well over 4 centuries.  Though it’s still advised to […]

Are you tracking the right numbers for success?

We are quickly approaching the halfway point of the year.  By now you should be seeing some clear indicators for the direction of your business this calendar year.  But are you tracking the right numbers?  It’s not always easy to know which numbers are really “the numbers” to be tracking.   As a business owner which […]