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Lessons from my Dad…

I often find myself thinking about my dad. He passed away a few years ago and although he’s not here, I still find myself uncovering and appreciating the many lessons he taught me. And a lot of those lessons have been particularly important to me since I started my own business (now over 13 years […]

Want better Marketing? A different approach…

Small business owners generally have a healthy fear of marketing. Not all of them – a few have it figured out (or have a marketing background). But a majority struggle with it – and that’s too bad, because it doesn’t have to be that complicated. The fear is understandable – marketing is often presented as […]

How am I supposed to do that?

The other day I was reminded of a great (and very simple) negotiating technique that can work in a lot of different scenarios. I (and the person who reminded me) had first seen this idea in the book ‘Never Split The Difference’ by Chris Voss. Voss had picked it up as part of his experience […]

Why? What? How? and Who?

  Effective communication.  It’s a key to success not only in business but just about every area of our lives.   Successful sports teams thrive when coaches and players understand each other.  Families that are able to talk through life’s challenges prevail in the face of adversity.  Public leaders, whether they are local or  national are […]

A Leader’s Guide: Diagnosing Negotiations Skills Deficiency in Sales

      This is a guest post from Mike Milich – founder of SwiftNegotia and the guy you want to know if you’re doing any serious (big dollar) negotiations.  Mike was generous enough to share the following post – and it’s a great way to quickly diagnose if there’s a lack of skills problem […]

Help them Trip over the Truth…?

It’s very difficult to convince someone else by ‘selling them’ on your great idea.  If you’ve ever been in that situation, you’ve probably noticed that the harder you try, the more resistant they are to your idea.  That’s because of a core psychological concept that we all have – it’s called the law of psychological […]