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America… You’re Still ‘The Beautiful’

This week our nation will celebrate its 244th birthday.  As the days, weeks, and months have blended into a slurry of one of the strangest times in our nation’s history, it might be a challenge this year for some people to get into the spirit of celebrating on the 4th.   Our great nation and its […]

Virtual Drive – Motivating Employees You Never See…

How do you motivate someone you never physically come in contact with?  It is a question many business owners and leadership teams are asking themselves for the first time. Are you one of them?     Virtual employees have been around decades, but no one could have predicted the global transformation we’ve have witnessed over the last […]

Parkinson’s Law, Productivity and Summer Hours…

It’s likely that you’re familiar with the experience of having a burst of productivity right before leaving town on vacation.  Knowing that you only have a couple of days to get a lot of stuff done, miraculously decisions are made, your focus improves and action items start disappearing like cold drinks at a summer barbecue. […]

Smiles are Free – What’s Your Team Doing?

Great Customer Service (or the lack of) has always intrigued me.  How some companies simply get it and others can’t see the forest for the trees when it comes to this critical attribute for business success. One of the things that baffles me the most around the topic of customer service is the vast majority […]

Diets and Business Success…

If the thought of starting a diet crossed your mind in the last week or so, you’re not alone.  In fact, a recent poll had 21.4 percent respond that their #1 Resolution for this past year “Lose Weight / Healthier Eating”!  The next closest resolution was only 12.3 percent, nearly half!  New Year’s Day is […]

A Time for Giving…

It is the week of Thanksgiving.   A day we take stock in the blessings in our lives and all we have to be thankful for.   But after “Thanks” it’s really the “giving” that matters and here are some easy ways you can. Globally this has been quite a year, there are few who don’t know […]