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Lighten up Francis! (to make your point…)

  photo by akk_rus There’s no doubt we live in serious times.  The economy is awful, millions out of work…more bad things going on than you can shake a stick at.  And business is generally a very serious topic as well – try reading a book on lean manufacturing, business strategy or leadership and see […]

Is not being Likeable hurting your business?

How important is likeability to your business success?  It’s been said before (by me and many others) that all things being equal, people prefer to do business with someone they know, LIKE and trust.  Certainly from a sales perspective it’s important to be likeable, but it also plays into lots of other components of your […]