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Create your own talent pool?

With unemployment continuing to hover near historic lows, just getting applicants is hard enough.  Finding applicants skilled for the position you are hiring, is even more difficult.  If you’re challenged with finding skilled employees know that you are not alone!  In today’s business climate, that challenge is nearly shared by all.   One solution: Code your […]

Would you consider a shorter work week?

It’s no surprise that the world is changing, but as we wrap up another Labor Day, is it time to start thinking about how we collectively labor?  It’s extremely difficult to find great new employees, it’s becoming harder to keep them and employee engagement continues to be very low (less than 20% from a global […]

Is Your Business Ready for Your Summer Vacation?

So you’re packing your bags in a few weeks?  You’re team says they can handle it, but how do you know for sure?  The heart of the summer is upon us and hopefully that means there is a vacation of some form on your calendar, even if it’s just an extended weekend.    But before you […]

Is your team Entitled or Empowered?

One of the big challenges to being an entrepreneur / business owner is that the scope of what you worry about quickly expands to include everything in your business ecosystem – your employees, your customers, even the vendors that you work with. You do your level best to balance the needs of everyone against what […]

How do you know if you have a great culture?

Do you have a great team?  How do know? In his recent book The Culture Code, author Daniel Coyle suggests a pretty simple test to tell whether or not you’ve got a healthy culture that’s supporting a high performance team.  The suggestion actually comes from one of the many great teams that he studied as […]

Smiles are Free – What’s Your Team Doing?

Great Customer Service (or the lack of) has always intrigued me.  How some companies simply get it and others can’t see the forest for the trees when it comes to this critical attribute for business success. One of the things that baffles me the most around the topic of customer service is the vast majority […]