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Stupid Questions and Existing Customer Marketing

Although it’s a short post, they make some great points about the criticality of Customer Service:

How does your Business compare?

It’s a very natural thing to wonder how you stack up to those around you.  I remember back as far as grade school trying to figure out who was the fastest kid in my class (not me – but for short enough distances I was close…), or was the best at math (might have been […]

Are you confusing Activity with Productivity?

It’s an easy trap to fall into.  Just look at your calendar – you haven’t been home before 7:00 all week and you haven’t been to bed before midnight for two weeks. “It a tale…full of sound and fury; signifying nothing.”  Shakespeare – Macbeth Is all that activity moving you forward?  Probably a better question…do […]

Whose system are you using when you sell?

I had the opportunity to participate in an interesting conversation this afternoon that reinforced some fundamentals of sales that I sometimes forget about. The essence of the conversation was why would you need a system for selling.  Admittedly it’s not easy, but isn’t it as simple as contacting a potential customer and asking them if […]

Do you buy into the Power of Positive Thinking?

There are a few things that I consistently hold onto as a core part of what I believe and who I am. I believe that professionalism is critical to long term success in pretty much anything that you do. I believe in science, the scientific process and that the future will be driven in a […]

Happy Labor Day…!

As a recognition of a long weekend and a chance for everyone to take a breather, I thought I would post a few pictures that remind me of relaxing times. Have a great holiday and enjoy the journey! Perfect Retreat  – Rocky Mountain National Park Bear Lake – a storm is coming. What’s going on? […]